IBM recently launched its Alert Notification Service, a new service on IBM Cloud that enables DevOps teams to rapidly receive and respond to alerts about potential issues with their applications, before their users are affected.
Available in beta on the company’s Bluemix platform as a service (PaaS), the IBM Alert Notification Service works with the real-time and historical network analytics of IBM Netcool Operations Insight. By forming a single, coherent view across networks and operations, this new service enables developers and operators to receive notifications when their attention is required. The notifications can be received via email, Short Message Service (SMS) or voice.
Additionally, developers can use the REST API to further personalize alerts according to the team’s needs and priorities, ultimately reducing business application downtime. Alerts can be set up for specific teams or the entire DevOps operation and it will let administrators know when a critical threat needs to be addressed with some urgency so they are not acting unnecessarily.
“To ensure teams never miss any actionable, crucial alerts, IBM Alert Notification Service is designed to allow teams to create customized notification policies, ensuring alerts are routed immediately to the right team members,” Dev Ambasan, business programs and social lead for IT Ops at IBM wrote in a blog post. “Further raising the visibility of alerts, this service also enables users to opt to receive alerts via text or voicemail, in addition to email. The IBM Alert Notification Service also works with on-premise solutions for enterprises that want to deploy it across hybrid environments.”
Because IBM Alert Notification is provided as a service, the required server infrastructure is installed and managed by IBM, reducing the time-to-value and offering low-maintenance ownership.
IBM launched Bluemix with a $1 billion investment in 2014, and the Bluemix catalog now includes more than 120 tools and services spanning categories of big data, mobile, Watson, analytics, integration, DevOps, security and the Internet of things (IoT).